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Policy statements

Privacy 

We do not store credit card details, nor do we share customer details with any 3rd parties.

Delivery  

UK small stock orders will be shipped within 48-72 hours by UK DG Couriers. Contract, Export, E&OE shipments in accordance with agreed schedules and arrangements.

Bulk orders

Please contact us if you wish to place a bulk order, as a concession may be available.

Cancellation of orders  

Cancellations can be made at any time without penalty or where agreed will be subject to individual contract terms.

Refund / Replacements  

Any goods ordered incorrectly can be returned within 30 days of receipt for a full refund, please contact us for further details. Damaged goods will be replaced at our expense or a full credit issued for their value.

Unlisted product lines

If a product you are searching for is not listed in our online catalogue, we may still be able to supply it. Contact us for more information.
 
Custom labels
 
We would be happy to provide custom labels on any product, free of charge. Please contact us for more details.
 
 
 

 

 

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